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FOR IMMEDIATE RELEASE October 04, 2024
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Maine Turnpike Authority Warns of Smishing Scam Targeting E-ZPass Users
MTA confirms that these messages are not legitimate
Portland, Maine-The Maine Turnpike Authority (MTA) has seen an increase in phone calls to its E-ZPass Customer Service Center regarding a recent smishing scam. The scam involves fraudulent text messages resembling MTA’s website, which falsely claim there is an unpaid toll and threaten an additional fee if the balance is not settled immediately.
The fraudulent text reads: “This is a final reminder regarding the unpaid toll from your recent trip on the Maineturnpike toll road. To avoid an additional fee of $35.00, please settle your outstanding toll balance now by visiting the link below.”
MTA confirms that these messages are not legitimate. The Maine Turnpike Authority does not use text messages to collect toll payments. Instead, any correspondence regarding violations is sent via U.S. Mail. Maine E-ZPASS customers can check their online accounts for their posted tolls.
Erin Courtney, MTA spokesperson, states: “MTA’s E-ZPass Customer Service Center does NOT use text messaging to collect tolls. These fake messages have led to an increase in calls and visits to our service center, resulting in longer wait times for customers with legitimate inquiries.”