The Maine Turnpike Authority (MTA), located in Portland, Maine seeks a full-time
Director of EZPass Operations to lead its Customer Service team.
Reporting to the CFO, the Director of EZPass Operations is responsible for the operational and Managerial oversight of the Maine Turnpike Authority’s EZPass Operations and Customer Service Department. Leading the MTA’s customer service strategy includes the management of daily communications with patrons and MTA Customer Service staff, as well as oversight of EZPass Personal and Business Accounts, and Violation Enforcement. The Director also frequently manages financial and operational projects to meet the MTA’s short and long-range goals of EZPass Operations and the Customer Service Department.
Salary range is $51.43 to $84.73 plus a comprehensive benefits package that includes health insurance, dental insurance; retirement plan; paid vacation and sick leave and 13 paid holidays.
Interested applicants shall forward a cover letter and resume by email to:
jobapplications@maineturnpike.com, or by mail to: Maine Turnpike Authority, HR Department, 2360 Congress Street, Portland, ME 04102.
The Maine Turnpike Authority is an EEO Employer.
