The Maine Turnpike Authority’s Traffic Management and Communications Center is open 24 hours a day, 7 days a week, 365 days a year. The Center provides emergency and non-emergency communications for all Maine Turnpike Authority personnel, our contractors, Fire and EMS providers responding to incidents on the Turnpike, our safety patrol, and Maine State Police Troop G in cooperation with the Department of Public Safety Communications Center in Augusta. Our center employs seven full time Communications Specialists, one Communications Supervisor, and one Manager. We fall under the direction of the Director of Public Safety and Special Services.
| Year | Number of Calls for Service |
| 2010 | 9,769 |
| 2011 | 14,061 |
| 2012 | 14,622 |
| 2013 | 33,617 |
| 2014 | 26,942 |
| 2015 | 29,959 |
| 2016 | 34,157 |
| 2017 | 33,294 |
| 2018 | 29,390 |
| 2019 2020 2021 2022 |
32,909 21,634 23,440 22,772 |
The Maine Turnpike encompasses I-95 from .02 miles above the NH state line to mile 108.8 in Augusta. It also includes the Falmouth Spur which runs between Exit 52 and Interstate 295.
The Traffic Management and Communications Center (TMCC) operates 43 variable message board signs that are placed along the Turnpike and at interchanges to notify travelers of changes in travel conditions. There are eight (8) variable speed limit signs located at our open road toll locations that are also operated by the TMCC.
The TMCC operates the Maine Turnpike Authority’s Highway Advisory Radio network located at 1610 AM. This network consists of twelve, low-power, AM transmitters located along the turnpike corridor.
The TMCC posts messages about any changes in traffic conditions, speed reductions, and construction projects that will impact traffic. Twenty-nine fixed signs equipped with flashing, amber beacons alert travelers to tune into 1610 AM.
The TMCC operates seventeen flashing 45 MPH advisory signs located along the Turnpike to notify travelers of speed reductions on the highway.
The TMCC monitors traffic conditions along the Turnpike via twelve closed circuit television cameras and four portable trailer-mounted cameras.
The TMCC monitors RWIS systems in four locations for changes in weather/road surface conditions.
The TMCC operates the web/email alert system that allows subscribers to sign up for emails to alert them to a variety of conditions on the Turnpike and I-295. These conditions include, but are not limited to; crashes, vehicle fires, traffic delays, disabled vehicles, and speed reductions. There are currently over 10,000 subscribers to our Turnpike email alerts.
The TMCC utilizes the “New England Compass” advanced traffic management system, in cooperation with Maine Department of Transportation, New Hampshire Department of Transportation, and Vermont Department of Transportation. Planned construction projects, incidents, delays, and speed reductions are all entered into this program and is subsequently made available to consumers via the “New England 511” website and third party application developers, such as “Waze”.
The TMCC produces the Maine Turnpike Authority Weekly Lane Closure report that is published on the Turnpike Authority Web Page and is distributed to both our media and public safety partners. The link to view the report is: http://www.maineturnpike.com/Traveler-Services/Weekly-Construction-Advisories